Our stay at the EZ8 happened at the end of a road trip through the American Southwest. We needed a spot near the airport to grab an early flight. I made a mistake with my booking and accidentally ordered a smoking room, which I didn't want. Thankfully, we received some excellent service from the guy working that night. His name is Kenny if I recall, and he went above and beyond to help me stay. He told me that unfortunately there were no more non-smoking rooms. This would have been extra bad news as my purchase was non-refundable. After a few minutes of waiting in our car in the rain, Kenny ran out, knocked on our window, and told me he found a room that had just been cancelled. He did this in the pouring rain, guiding us to the perfect room we needed. Especially after a long day of driving. He went above and beyond, allowing my friend and I to sleep well and spend our final hours of our trip. He didn't need to do any of it, but he did. The place also has a nice courtyard, a hot tub and seems like a good place for kids to play while their parents enjoy a beverage and good company on the lawn chairs or balcony. Thanks EZ8. You turned a rough situation into a good one. Thank you kindly.
Mica
mars 2025
The room was clean, you provided clean towels and travel size soap, shampoo and conditioner for me to use. The staff is very friendly and helpful. The place is quiet, I actually slept through out the night without being rudely interrupted by loud neighbors or loud noises. I would book with EZ-8 motel again in the future.
Cleotis
mars 2025
I liked the fact that there was a McDonald's right in front of the motel. The day I checked out I noticed a sign that said there's a restaurant in the back. Upon check in the staff should inform guests about the restaurant.
Prince
mars 2025
I travel with my elderly Mother. The front desk always makes sure that we have a first floor room. But this time, I booked too late and all the first floor was booked. The GM Lisa had the security guard and maintenance man help me get my Mother to the second floor. They literally carried my Mother with her walker up to the second floor. My Mother said she felt like Cleopatra, a queen being carried. No other 2 star to 5 star place has ever done that! Now that is what I call ABOVE AND BEYOND! Stevan Petrovic
Stevan
septembre 2024
We initially had concerns about the hotel's safety due to the presence of homeless individuals in the area. However, our apprehensions were alleviated when we noticed police officers patrolling the vicinity around the hotel during the nighttime, which provided us with a sense of security. Another important observation is that the hotel's lobby should ideally be open for guests, rather than being limited to a window for document exchange.
Mohammad
octobre 2023
The place has been cleaned up and the issues from before have been addressed to make it a better hotel and to have more better clientele stay.
Martin
février 2025
We really enjoy the downtown area of Phoenix. This hotel is just a short walk from the baseball stadium and several other entertainment venues. The hotel is small not to Grand but they are working on upgrades and adding additional amenities around the area. The management is excellent and extremely pleasant. We really just enjoy coming and staying when we can.
Bernard
octobre 2024
I was lucky to get a room with a microwave and fridge. The fridge was extra cold. The microwave worked too but I had to move it into the bathroom area to plug it in. Two plugs. TV, microwave and fridge. I was OK with it though.
Marc
mars 2024
Possibilities to have everything we want, advices too; the possibility to go to the Footprint Center in 15mn (walks and bus) and to stay chilling the feet in the jacuzzi... A nice weet prints tips if you go to trail in the large Phoenix area !
Mathilde
février 2024
That the room was clean, and spacious.
Mabrey
août 2024